Conditions of Use

Last Updated: November 23, 2022

Welcome to the KeepRobust website. When you visit KeepRobust.com or shop at KeepRobust.com, use KeepRobust products or services, use the KeepRobust mobile application or use the software, KeepRobust.com provides you with website functions and other products and services, and the content related to any of the above provided by KeepRobust (collectively referred to as " KeepRobust Services").

Please read these conditions carefully.

By using the KeepRobust services, you and your family members or anyone else using your account agree to these conditions of use, please read these conditions of use carefully.

We offer a wide range of KeepRobust services and sometimes additional terms may apply. When you use the KeepRobust service (for example, your profile, coupons, KeepRobust videos, your media library, KeepRobust device or the KeepRobust app), you will also be bound by the applicable KeepRobust service ("Terms of Service"). In the event of any inconsistency between these Conditions of Use and the Terms of Service, the Terms of Service shall prevail.

PRIVACY

Please review our Privacy Notice, which also governs your use of KeepRobust Services, to understand our practices.

ELECTRONIC COMMUNICATIONS

When you use KeepRobust Services, or send e-mails, text messages, and other communications from your desktop or mobile device to us, you may be communicating with us electronically. You consent to receive communications from us electronically, such as e-mails, texts, mobile push notices, or notices and messages on this site or through the other KeepRobust Services, such as our Message Center, and you can retain copies of these communications for your records. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

COPYRIGHT

All content included in or made available through any KeepRobust Service, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software is the property of KeepRobust or its content suppliers and protected by China and international copyright laws. The compilation of all content included in or made available through any KeepRobust Service is the exclusive property of KeepRobust or its content suppliers and protected by China and international copyright laws.

LICENSE AND ACCESS

Goods sold by KeepRobust and its after-sales services are governed by the laws of the People's Republic of China. Some of the goods displayed on this website may be produced by suppliers located outside of mainland China (ie, excluding Hong Kong SAR, Macau SAR and Taiwan), and these goods are governed by the laws of the country of origin of the goods, which laws It may be different from the requirements of mainland China or the region where the goods are sold, for example, in terms of language, product packaging and labeling, product information disclosure, etc., please pay attention to these differences.

YOUR ACCOUNT

You may need your own KeepRobust account to use some KeepRobust services, and you may need to be logged into that account and have a valid payment method associated with it. If there is a problem charging your selected payment method, we may charge any other valid payment method associated with your account. Visit Your Payments to manage your payment options. You are responsible for maintaining the confidentiality of your account and password and restricting access to your account, and you agree to be responsible for all activities that occur under your account or password. KeepRobust doesn't sell products to minors, but it does sell products to adults, who can make purchases with a credit card or other permitted payment method. Do not use the KeepRobust service if you are under the age of 18. KeepRobust reserves the right to refuse service, terminate accounts, terminate your use of KeepRobust services, delete or edit content, or cancel orders in its sole discretion.

REVIEWS, COMMENTS, COMMUNICATIONS, AND OTHER CONTENT

You may post reviews, comments, photos, videos, and other content; send e-cards and other communications; and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights (including publicity rights), or otherwise injurious to third parties or objectionable, and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam" or unsolicited commercial electronic messages. You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. KeepRobust reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content.

INTELLECTUAL PROPERTY COMPLAINTS

KeepRobust respects the intellectual property rights of others. If you believe your intellectual property rights (such as copyright or trademark rights, etc.) have been infringed, please fill out the notification form to provide us with information about the alleged infringement. We will respond as soon as possible to rights holders regarding any possible infringement of their rights.

RISK OF LOSS

All purchases of physical items from KeepRobust are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

CONTRACT CONCLUSION

If you order goods through this website, the information such as goods and prices displayed on this website is only an invitation to offer, and your order will become an offer to order goods. When you, as a consumer, need to place an order and pay for the goods for living consumption, after your payment for the goods is successfully paid, it is deemed that the order contract between us and you has been established for the part of the goods for which the payment for the goods has been paid.

RETURNS, REFUNDS AND TITLE

KeepRobust does not take title to the returned item until it reaches our warehouse. KeepRobust may, at its option, issue a refund without requiring a return. In this case, KeepRobust will not take title to the refunded item. For more information on our returns and refunds, please see our Shipping and Returns Policy.

PRODUCT DESCRIPTIONS

KeepRobust attempts to be as accurate as possible. However, KeepRobust does not warrant that product descriptions or other content of any KeepRobust Service is accurate, complete, reliable, current, or error-free. If a product offered by KeepRobust itself is not as described, your sole remedy is to return it in unused condition.

PRICING AND OTHER FACTORS

"List Price" means the suggested retail price of a product as provided by a manufacturer, supplier, or seller. We regularly check List Prices against prices recently found on KeepRobust and other retailers.

For items sold by KeepRobust, we cannot confirm the selling price of the item until you place the order and we confirm shipment. Despite our best efforts, due to technical barriers and various factors, a small number of items in our catalog may occasionally be mispriced, out of stock, or otherwise beyond our control and avoidance.

We generally do not charge your credit card until your order enters the shipping process.

SANCTIONS AND IMPORT POLICY

Due to the sanctions, import control and other laws or policies implemented by the governments of different countries, you may not be able to use any KeepRobust services, or the goods you buy in KeepRobust cannot pass through the customs of the country where the goods are located, resulting in your losses. Please also note that these legal and regulatory matters.

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

THE HITSAME SERVICES AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) AND OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE HITSAME SERVICES ARE PROVIDED BY HITSAME ON AN "AS IS" AND "AS AVAILABLE" BASIS, UNLESS OTHERWISE SPECIFIED IN WRITING. HITSAME MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE HITSAME SERVICES, OR THE INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE HITSAME SERVICES, UNLESS OTHERWISE SPECIFIED IN WRITING (UNLESS OTHERWISE PROVIDED BY THE LAWS OF THE PEOPLE'S REPUBLIC OF CHINA). YOU EXPRESSLY AGREE THAT YOUR USE OF THE HITSAME SERVICES IS AT YOUR SOLE RISK.

TO THE FULL EXTENT PERMISSIBLE BY LAW, HITSAME DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. HITSAME DOES NOT WARRANT THAT THE HITSAME SERVICES, INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE HITSAME SERVICES, HITSAME'S SERVERS OR ELECTRONIC COMMUNICATIONS SENT FROM HITSAME ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. TO THE FULL EXTENT PERMISSIBLE BY LAW, HITSAME WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF ANY HITSAME SERVICE, OR FROM ANY INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH ANY HITSAME SERVICE(EXCEPT FOR LIABILITY UNDER THE LAWS OF THE PEOPLE'S REPUBLIC OF CHINA), INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES, UNLESS OTHERWISE SPECIFIED IN WRITING.

APPLICABLE LAW

By using any KeepRobust service, you agree that these Conditions of Use and any disputes arising between you and this website shall be governed by the laws of the People's Republic of China (except as otherwise provided in the Terms of Service).

DISPUTES

Where KeepRobust has provided you with a translation of the Chinese language version of the Terms of Use, you agree that the translation is provided for your convenience only and that the Chinese language version of Terms of Use will govern your relationship with KeepRobust. If there is any contradiction between the Chinese language version of the Terms of Use and what a translation says, then the Chinese language version shall take precedence.

Any disputes or claims of any kind related to your use of any KeepRobust service or the goods or services sold through this website shall be submitted to a court of competent jurisdiction in Chongqing, China (except as otherwise provided in the Terms of Service).

SITE POLICIES, MODIFICATION, AND SEVERABILITY

Please review our other policies, such as our pricing policy, posted on this site. These policies also govern your use of KeepRobust Services. We reserve the right to make changes to our site, policies, Service Terms, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

ADDITIONAL HITSAME SOFTWARE TERMS

The following terms (“Software Terms”) apply to any software (including any updates or upgrades to the software) and any related documentation we make available to you in connection with KeepRobust Services (the "KeepRobust Software").

1Use of the KeepRobust Software. You may use KeepRobust Software solely for purposes of enabling you to use the KeepRobust Services as provided by KeepRobust, and as permitted by these Conditions of Use and any Service Terms. You may not incorporate any portion of the KeepRobust Software into other programs or compile any portion of it in combination with other programs, or otherwise copy (except to exercise rights granted in this section), modify, create derivative works of, distribute, assign any rights to, or license the KeepRobust Software in whole or in part. All software used in any KeepRobust Service is the property of KeepRobust or its software suppliers and is protected by United States and international copyright laws.

2Use of Third Party Services. When you use the KeepRobust Software, you may also be using the services of one or more third parties, such as a wireless carrier or a mobile software provider. Your use of these third party services may be subject to the separate policies, terms of use, and fees of these third parties.

3No Reverse Engineering. You may not reverse engineer, decompile or disassemble, tamper with, or bypass any security associated with the KeepRobust Software, whether in whole or in part.

4Updates. We may offer automatic or manual updates to the KeepRobust Software at any time and without notice to you.

5Conflicts. In the event of any conflict between these Conditions of Use and any other KeepRobust or third-party terms applicable to any portion of KeepRobust Software, such as open-source license terms, such other terms will control as to that portion of the KeepRobust Software and to the extent of the conflict.

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